![]() We will introduce two methods to solve this issue: Fix 1: Download the Microsoft Safety Scanner to a Removable Medium, then Run It But you may find that you cannot download the Microsoft Safety Scanner. What to Do if You Cannot Download the Microsoft Safety Scanner Because of a Malware Infection?Īfter a virus or malware attack your computer, you may want to use this tool to remove it from your device. You can view the log by going to %SYSTEMROOT%\debug\msert.log in File Explorer. Then you can select the type of scan that you want to run and start the scan. You can see the scan results after the scanning.ĭownload this tool and open it. ![]()
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